The Rhythm! Discovery Center announces the following part-time position:

Visitor Services and Programs Coordinator

 DESCRIPTION

This position will provide friendly and courteous service to visitors of the Rhythm! Discovery Center while supporting general operations:

  • Run admission counter, including, but not limited to, running cash register, selling merchandise, stocking gift shop, and general museum operations;
  • Facilitates community programs, including drum circles, tours, and special events
  • Responsible for the opening and closing of the museum, as well as monitoring upkeep and maintenance ensuring that facilities are clean and fully functional for visitors;
  • Assist with facilitating weekend birthday parties;
  • Provide assistance with set-up and staffing of special events, including venue rentals;
  • Other related duties as needed, including gallery upkeep, and general maintenance.

EXAMPLES OF DUTIES

  • Works with Museum Manager to maintain procedures and policies related to the day-to-day activities of retail sales and front-line staff to ensure the efficient daily operation of the museum store and admission desk;
  • Welcomes and orients visitors and proactively promotes exhibits, programs, special activities, and memberships;
  • Supports the Education Manager in creating, implementing, and evaluating community and school programs;
  • Maintains a well-informed, working knowledge of the exhibitions, programs and services available by R!DC in order to communicate to the general public;
  • Investigates and resolves customer/visitor service issues related to museum experience, and involves Museum Manager when necessary;
  • Follows cash handling procedures, safety procedures, and procedures designed to secure the store from cash shortage or inventory shrinkage;

REQUIREMENTS

  • Ability to work with museum staff, volunteers, and the general public in a courteous, helpful, and efficient manner; problem solve and exercise good judgment and diplomacy at all times;
  • Skilled at working independently; demonstrating the highest levels of integrity, flexibility, and initiative;
  • Accurately perform basic bookkeeping tasks; cash handling and reconciliation skills;
  • Demonstrated customer relations skills including resolution of employee/customer problems;
  • Ability to sit for several hours at a time;

SCHEDULE

20.5 hours per week. Fridays from 9:30-5:00 pm, Saturdays from 9:30am-5:00pm, and Sundays from 11:30am-5:00pm required. Additional weekdays and holidays may be scheduled as needed. Anticipated start date: January 2022.

COMPENSATION

Hourly – $15/Hour 

APPLICATION PROCEDURE

Please submit a résumé, cover letter, and three references via email to:

Elizabeth Quay, Museum Manager & Registrar

equay@pas.org

Applications will be considered until position is filled

SELECTION PROCESS

Applications will be paper-screened and those exhibiting superior qualifications will be invited to interview. No phone calls please.

Rhythm! Discovery Center
110 W. Washington Street, Suite A
Lower Level
Indianapolis, IN 46204

Hours
Sunday: 12pm – 5pm
Monday: 10am – 5pm
Tuesday -Thursday: CLOSED
Friday: 10am – 5pm
Saturday: 10am – 5pm

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Phone: (317) 275-9030
Fax: (317) 974-4499

General Inquiries: rhythm@pas.org